Since our products are digital downloads (PLR eBooks), all sales are final and non-refundable. Once the download link is delivered, the product is considered successfully supplied.
Refunds will only be considered in the following cases:
- If payment is processed but the customer does not receive the download link.
- If a duplicate payment occurs due to technical error.
In such cases, please contact us at:
- Email: care@kitabiadda.com
- Phone: 987-987-1234
We aim to resolve valid issues or refund requests within 7–10 business days.